Are some of your Android apps operating over WiFi, however not mobile data? It sure is an odd scenario to be in. The likelihood is you have got tried all kinds of tricks to get your phone back to working condition, and aren’t positive what else to try, other than perhaps smashing it. Well, you’re not alone.
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We know you have probably been digging throughout the net, trying to find forum threads and any tutorial which will help you get your phone back to normal. this can be why we’ve got place along with a list of issues and solutions for what may be causing despair to mobile users who merely need a functional smartphone. we could jump right in?
We know it looks silly, however, we discover most smartphone problems are fixed with a straightforward reboot. Your downside may be caused by a plethora of potential discrepancies, and likelihood is that if you’re here trying to find answers your phone complication may be a bit more complicated, however, it doesn’t hurt to remind you to undertake the good old’ restart.
Is it Google?
If it’s specifically Google applications that aren’t working on mobile data, there’s a small chance it’s one thing related to the search giant. strive these steps to see if it all goes back to normal.
- Clear the cache on the Google Play Services app to do so got to Settings > Apps or Application Manager > Google Play Services > Clear cache > OK.
- Uninstall and install Google Play Store updates: Settings > Apps or Application Manager > Google Play Store app > Uninstall Updates > OK.
- Look for any system software updates which will be available.
- Go to the Settings app and realize the ‘Accounts’ section. And here remove your google account and add it again.
Reset the APN
Your APN is the way within which your phone connects with your mobile carrier’s network. think about it as a WiFi password for mobile data, however way more complicated, with informatics settings, gateway details, and more.
Different phones have varied ways of reaching the APN settings, however, typically they’re under the ‘Mobile Data’, ‘Wireless Controls’, or ‘Wireless & Networks’ sections. Access whichever variation of the menu you have got and look for Access point Names. tap the menu icon and choose ‘Reset to defaults’.
Allow mobile data usage for all apps
Most phones can allow users to show off data usage for specific apps. If for a few reasons apps were set to ‘WiFi only’, you maybe got to move into ‘Data Usage’ in the Settings app and look for apps with restricted information access. Set the options to permit information usage for these apps.
Reset network settings
If none of the choices above work, it’s going to mean some extraneous setting was modified on the manner. it’s likely associated with the network, therefore resetting your network settings to factory defaults may simply fix the problem.
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Simply head to your Settings app and find the ‘Backup and reset’ section. Here choose ‘Reset network settings’ and then simply follow instructions.
Mobile data:
Factory data reset
If all this doesn’t work then you have to perform a factory data reset. this may erase everything in your phone and produce all settings to factory defaults. this suggests your phone is left like the 1st time you turned it on (software-wise).
This fixes pretty much any software system issue you will encounter. it’s the most effective answer to several problems, however, it should be used as a final resort, because of the inconveniences deleting all information entails.
As with several alternative processes, performing a factory data reset is totally different with nearly every phone. you may get to do some research to induce in small stages instructions.
Seek skilled facilitate
Now, if that doesn’t have it away, you most likely got to have an expert in a person examine the device. we might recommend reaching bent on your phone manufacturer, your carrier, or even Google.